What Data We Collect and Why
When you register, we collect the information needed to run your account: your name, contact details, and the e-wallet identifiers you link for deposits and withdrawals via DANA, OVO, or GoPay. We also log session data — device type, IP address, and browser activity — to
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detect unusual access and keep your account secure. We do not sell, rent, or trade your personal data to third parties for marketing. Data shared with payment processors is limited strictly to what those processors need to complete your transaction. Retention periods follow applicable local law;
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account data is held while your account is active and for a defined period after closure as required by regulation. Access to your stored data is restricted to authorised staff on a need-to-know basis, and all data in transit is protected by SSL encryption. Availability of
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this service depends on local law and eligible regions — if you are accessing from Surabaya or anywhere else in Indonesia, the same data rules apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.